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Terms and Conditions
Our private car service terms are simple:
All quoted rates are all-inclusive and include a standard 15% driver gratuity.
Responsibility and refund cap
- We are solely responsible for the cost of our service.
- We do not reimburse expenses outside our service, including missed flights, hotels, tickets, or other indirect costs.
- Your refund can never exceed what you paid for the ride. If you paid $100, the maximum refund is $100.
No cancellations or refunds within 24 hours of trip time.
Normal dates: cancel 24 hours or more before your trip for no charge.
Peak season dates: cancel 7 days or more before your trip to avoid charges.
Peak season cancellations made within 7 days: no refund, but fares are fully transferable to another party and/or can be converted to Winter Wagon credit valid for 1 year from the cancellation date.
Seasons
- 🏔️ Peak Season:
- Dec 13 to Jan 6
Feb 12 to Feb 28
June 18 to August 10 - ☀️ Summer:
- June 1 to September 30
- ❄️ Winter:
- November 15 to April 20
- 🍂 Off Season:
- April 21 to May 31
October 1 to November 15